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FAQ's

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Rental Agreement

For your convenience, we use Adobe-Sign to make it easy and convenient for you to view and e-sign our rental agreement.  REV. 06/24

Frequently Asked Questions

  • What size dumpster should I rent?
    We recommend these dumpsters depending upon your need. Please call for further advice.
  • What are the service areas for a dumpster rental?
    In most cases, we will provide service within 45 miles of downtown Dallas.
  • How soon can I expect my roll-off dumpster after I have placed an order?
    In most cases deliveries are made on the same day if orders are not placed late in the day.
  • What does my dumpster rental quote include?
    Prices quoted are for each empty roll-off dumpster delivered. The price includes dumpster delivery, taxes, pickup, and disposal.
  • Can I order a dumpster rental in advance?
    Yes. Although we have very good turnaround times, this would ensure that the roll-off dumpster is delivered on time especially if the situation is time-sensitive.
  • How long is the dumpster rental for?
    The dumpster rental time is for 21 days for 10, 15, 20, 30, and 40-yard dumpsters. We DO NOT automatically pick up until the customer has called for a final pickup. $12.50 a day fee per day occurs after 28 days.
  • What fees can I expect or should I be aware of with my dumpster rental?
    The only added fee to the prices is a $85 per ton after the ton limit. Scale tickets are available upon request only in cases of overweight charges.
  • Is there a weight limit on my dumpster rental?
    There is a max weight limit, and it will be on the rental agreement based on the size of the dumpster.
  • What happens if I exceed the ton weight limit on my dumpster rental?
    There is a $85 per ton charge.
  • How high can I fill the roll-off dumpster?
    The max fill level is even with the top of the container. All containers are covered when picked up so they may be safely transported.
  • How and when do I pay for my dumpster rental?
    Payment is required upon delivery of the roll-off dumpster.
  • What methods of payment are accepted?
    Mastercard, Visa, Discover, Cash
  • Do I have to be present when my roll-off dumpster is delivered?
    Although it is strongly recommended, it is not necessary. It is advised to mark/flag where and how far in or out the roll-off dumpster is needed.
  • Where can my roll-off dumpster be set?
    The front-drive or front yard is preferred. Please note: Although we are extremely cautious, we are not responsible for damages to grass, sprinkler heads, or driveways.
  • Is a permit or license required for my dumpster rental to be on the property?
    No. It will be necessary that the entire dumpster be completely on the customer's property.
  • Will the roll-off dumpster fit in my driveway?
    Roll-off dumpsters are 22ft long, and 8 feet wide. The volume is determined by the height of the roll-off container.
  • I have placed my dumpster rental order. Will someone automatically pick up the roll-off container?
    No. A phone call is required.
  • I have an alley driveway and I’m unsure if the truck will be able to maneuver into position to drop off the container before placing my dumpster rental order, what should I do?
    Feel free to call us and ask for someone to drive by at no charge to review the location on Google maps.
  • What are AWD’s operating hours?
    You can place a dumpster rental order between 8:00 am to 5:00 pm Mon-Fri and Sat 8:00 am to 12:00 pm.
  • How can I load the roll-off dumpster?
    The roll-off dumpster has a door at the rear so you may walk or wheelbarrow heavier items into it.
  • Does AWD recycle any material?
    Yes. We recycle all VISIBLE scrap metal from the roll-off container. Help us stay green by loading recyclables on top.
  • What kind of material will exceed the limit?
    Dirt, rock, sand, brick, concrete, tile, excessive roofing, cement block, or loading with a machine that either scoops up dirt while loading or compacts material is all examples of things that may put the weight of the container over included tons. Check out the EPA website for an estimate on the weight of material per cubic yard. https://www.epa.gov/sites/default/files/2016-04/documents/volume_to_weight_conversion_factors_memorandum_04192016_508fnl.pdf
  • What is the best way to place my dumpster rental order?
    Phone orders ensure the quickest response. Call 972 222 2444 to schedule your dumpster rental.
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